Powered by OpenAI
When your chat widget shows "No agents available," customers don't wait — they go directly to your competitor. Every missed message is a lost sale, a damaged reputation, and an opportunity handed to someone else.
Hiring round-the-clock human support teams costs $50K-150K per year. For most growing businesses, this expense is simply unsustainable — especially when you factor in training, turnover, and management overhead.
Studies show that 70% of leads arrive outside standard business hours. When potential customers have questions at midnight or on weekends, silence isn't golden — it's expensive. Every unanswered inquiry is revenue walking away.
Human agents have bad days, forget important details, and simply cannot handle hundreds of conversations simultaneously. Customers experience wildly different service levels depending on who they reach and when.
KitePin combines the power of AI chat and AI voice into a single, unified platform. Your customers choose how they want to communicate — your AI agent handles both seamlessly, 24 hours a day, 7 days a week.
Deploy intelligent text-based support agents powered by OpenAI that understand context, remember conversation history, and provide accurate answers instantly. Perfect for customers who prefer typing or are in quiet environments.
Give your customers the option to simply speak. Our AI voice agents deliver natural, human-like conversations that handle complex queries, book appointments, and resolve issues in real-time using OpenAI's advanced models.
KitePin is designed for speed. No developers needed, no complex setup. You can have your AI customer support agent live on your website in under 5 minutes.
Add your OpenAI API key directly. You maintain full control and pay OpenAI at their standard rates — zero markup from KitePin.
Set your agent's personality, voice, knowledge base, and brand colors. Upload your documentation, FAQs, and product information to train your AI.
Copy a single script tag to your website. Your AI support agent is immediately live and ready to help customers via chat or voice, 24/7.
See how KitePin's AI agents handle customer inquiries, answer questions from your knowledge base, and seamlessly switch between chat and voice modes.
Click to play demo video
Most AI platforms charge 3-5x markup on every API call, locking you into expensive monthly subscriptions that grow with your usage. With KitePin's BYOK model, you connect directly to OpenAI — paying them at their standard rates with zero markup from us.
KitePin comes packed with powerful features designed to help you deliver exceptional customer experiences without the overhead of a large support team.
Unified platform for both real-time voice conversations and text-based chat support. Customers choose their preferred communication style.
Train your AI agent on your documentation, FAQs, product information, and company policies. It learns your business inside and out.
Make the widget feel like a natural part of your website. Complete control over colors, avatars, animations, and messaging.
Connect your AI agent to your backend systems for dynamic, real-time responses. Check inventory, book appointments, fetch order status.
Trigger actions in your CRM, send emails, update databases, and more. KitePin fits seamlessly into your existing workflow.
Track every conversation, monitor performance, and understand your customers better. Export data anytime for deeper analysis.
KitePin goes beyond simple chatbots. These advanced features give you granular control over how your AI agents behave, learn, and communicate.
Write detailed instructions that define exactly how your AI agent should behave, what tone to use, and how to handle specific scenarios. Full prompt engineering control.
Receive instant email notifications when conversations end, when specific keywords are mentioned, or when human escalation is needed. Stay informed without manual monitoring.
Every conversation is automatically summarized and logged. Review what customers asked, how the AI responded, and identify opportunities for improvement.
Set conversation timeouts, maximum durations, daily call limits, and custom turn detection. Fine-tune every aspect of how your agent interacts with customers.
Different pages can have different knowledge bases. Your pricing page agent knows pricing details; your product page agent knows product specs. Context-aware intelligence.
Trigger complex workflows automatically. Update your CRM, send data to Zapier, create tickets in your help desk — all based on conversation events.
Businesses across industries are using KitePin to deliver exceptional customer experiences while dramatically reducing support costs.
Take orders 24/7, answer menu questions, handle dietary restriction inquiries, and provide delivery updates — all in multiple languages.
Qualify leads automatically, answer pricing and feature questions, schedule demos, and provide technical support while your team sleeps.
Handle booking inquiries, provide local recommendations, answer amenity questions, and support guests in 10+ languages around the clock.
Assist with student enrollment, provide course information, answer admission questions, and schedule campus tours automatically.
Provide product recommendations, answer sizing questions, handle order status inquiries, and explain return policies instantly.
Handle client intake, book consultations, answer service questions, and provide after-hours support without the overhead.
Pay once and own KitePin forever. No monthly fees, no per-message charges, no API markup. Your only ongoing cost is what you pay OpenAI directly.
✨ White labeling available for enterprise at $4,999 — Talk to us
KitePin is created by the team behind 7 successful product launches with zero abandoned projects. We build tools that last.
Everything you need to know about KitePin. Can't find an answer? Contact our support team.
Join 20,000+ businesses who trust Antifragile Technologies. Deploy your AI voice and chat support agent in the next 5 minutes.