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Email Support

For general inquiries and technical support

support@kitepin.com

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❓ Common Questions

Before You Reach Out

Many of your questions might already be answered in our FAQ.

🔑 What is BYOK?

BYOK (Bring Your Own Key) means you connect your own OpenAI API key to KitePin. Pay OpenAI directly with zero markup from us.

💰 Is the lifetime deal real?

Yes! Pay once and access KitePin forever. This includes all current features and future updates. Only API costs are ongoing.

🎙️ Does it support voice?

Absolutely! KitePin supports both AI chat and voice agents. Customers can type or speak naturally with real-time responses.

⏱️ How fast is setup?

Most users are live within 5 minutes. Just connect your OpenAI key, configure your agent, and embed a single line of code.

🔄 Can I get a refund?

Yes, we offer a 14-day money-back guarantee. No questions asked. If KitePin isn't right for you, we'll refund your purchase.

🤖 Which AI models work?

KitePin supports GPT-4, GPT-4o, and GPT-4 Turbo. Connect your OpenAI key and choose your preferred model anytime.

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