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Product Roadmap - KitePin | Upcoming Features & Integrations
🗺️ Product Roadmap

What's Coming Next

Transparency is key. See what we're building, what's in progress, and what's planned. Have an idea? Submit your feature request below.

All Plans
Pro, Business & Agency
Business & Agency Only
🎭

Voice Characters & Styles

All Plans

Choose from multiple voice personalities and speaking styles to match your brand tone and customer expectations.

Server Side Functions

Business & Agency

Execute secure server-side logic during conversations for advanced integrations and custom business workflows.

📞

SIP Integration

Business & Agency

Connect your existing phone systems via SIP protocol. Route calls to AI agents or blend with human support seamlessly.

🔮

Gemini API Key Support

All Plans

Bring your own Google Gemini API key as an alternative to OpenAI. More model choices, same BYOK philosophy.

🔊

Text to Voice with Downloads

All Plans

Generate AI voice audio files from text and download them for use in videos, IVR systems, or marketing content.

🎙️

Voice Cloning

Pro, Business & Agency

Clone your own voice or create custom brand voices. Your AI agents will sound uniquely yours.

💬

WhatsApp Integration

Pro, Business & Agency

Deploy your AI agents directly on WhatsApp Business. Meet customers where they already are.

📅

Google Calendar Integration

All Plans

Let your AI agent check availability and book appointments directly into Google Calendar during conversations.

📧

SMTP Integration

All Plans

Send emails through your own SMTP server. Confirmation emails, follow-ups, and summaries from your domain.

🤝

Human-AI Hybrid Chat

All Plans

Seamlessly hand off conversations from AI to human agents when needed. The best of both worlds.

💭

Multiple Chat Sessions

All Plans

Customers can maintain multiple concurrent chat sessions with different agents or topics.

🔔

Alert Notifications

All Plans

Get real-time alerts for important events like escalations, keywords, or high-priority conversations.

🖥️

Screen Share During Chat

Pro, Business & Agency

Allow customers to share their screen during support conversations for faster issue resolution.

Request a Feature

We build KitePin based on what you need. If there's a feature that would make your life easier, we want to hear about it. Popular requests get prioritized.

  • All suggestions reviewed by our team
  • Popular requests move up the roadmap
  • Get notified when your feature ships
  • No account required to submit

We read every submission. Thanks for helping us build better!

Already Live in KitePin

These features are available now. We ship fast and often.

Voice + Text Agents
BYOK (OpenAI API)
Knowledge Base
Function Calling
Webhook Integrations
Analytics Dashboard
Team Members & Roles
Custom Domain (CNAME)
Conversation Memory
Email Notifications
Full Widget Customization
AI Summaries

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